Watch this engaging presentation to learn how IFS reverse logistics helps Spencer Technologies streamline service offering and create new business opportunities.
Reverse logistics is no longer an aftermarket activity and has become an essential cog in the connected end-to-end service life cycle. At IFS Unleashed, our global customer conference held in Miami, Rudy Goedhart, Senior Director, Digital Transformation at Spencer Technologies shares their real life case study on how reverse logistics helped streamline their service offering and increased revenues through creating competitive advantage and winning new client deals.
View this video to learn:
- How reverse logistics has helped transform Spencer Technologies from Service Provider to Strategic Partner
- How the solution has benefited existing clients, but also opened doors to new clients.
- The nuances and challenges that come with reverse logistics
- Sustainability impact: how they reduced their emission reduction by 20-40% with less dispatches