Reverse Logistics & Returns Management Software Solutions
Manage returns and reverse logistics to maximize efficiency and save money.
Managing returns and reverse logistics for repairs and warranty claims demands efficiency to deliver great customer service. The increase in refurbishment and recycling will increase volumes and the need to control costs.
Transformation de l’expérience client chez Baxi avec un poste d’agent multicanal
Améliorez l'expérience client dans le centre de contact et augmentez l'efficacité des agents de 20% avec la solution d'engagement client d'IFS.
Reverse logistics software reduces costs and controls returns
To please customers, reduce costs, shorten repair turnarounds, and increase efficiency, your business, customers, and third-party repair vendors need to effectively manage and track items and receive alerts during the often complex repair process.
IFS recognized as the only 2024 Customer's Choice for Field Service Management in Gartner Peer Insights Report
This distinction is a recognition of vendors in this market based on feedback and ratings from verified end users of our product. Overall, IFS reviewers gave us a 4.6 out of 5, with 88% saying they would recommend our product.
Reverse logistics and repair for the circular economy
Watch this engaging presentation to learn how IFS reverse logistics helps Spencer Technologies streamline service offering and create new business opportunities.
Managing returns is complex yet potentially profitable
For happier customers and greater profitability, you need high quality return processes and third-party servicing – from return material authorizations (RMA) to routing, receiving, repairing, refurbishing, warranties, packaging, shipping and billing.
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Transformational Service Management
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Enterprise Asset Management
Solutions for your Industry
Energie, utilities et ressources
Une solution de Service Management axée sur les actifs, les projets et les travailleurs terrain pour améliorer la conformité, la rentabilité et la satisfaction client.
Industrie Manufacturière
La meilleure solution de Service Management permettant la prestation de services et la croissance de l'entreprise basée sur les résultats.
Industries de service
Solution conçue pour aider les organisations de service à passer par la transformation numérique pour fournir un service basé sur les résultats et la satisfaction client.
Télécommunications
Une application de Service Management haut de gamme pour toute combinaison de services, projets et actifs qui répond au cycle de vie complet du service.
