Logiciel Remote Assistance
Un logiciel d’assistance à distance basé sur la réalité fusionnée, pour une collaboration en temps réel
Mettez en contact vos techniciens, ingénieurs ou clients avec des experts, pour un diagnostic à distance et la résolution instantanée des problèmes, améliorant le taux de réparation en une fois et éliminant les visites sur site répétitives. Rassemblez les connaissances techniques pour améliorer l’onboarding, les formations et le service client.
Faster and more effective remote assistance with IFS Cloud
Being delivered as a fully integrated and embedded component of IFS Cloud makes the Remote Assistance usage and implementation faster and more effective. Utilizing this tool provides value to customers by reducing installation, implementation and overall cost of service and an increase of service capabilities.
Whitepaper: what’s your remote assistance strategy?
Key Considerations to Speed, Streamline, and Modernize Service Delivery
This white paper explores the following topics around the importance of having a strong remote service strategy for field service providers. From beginning the remote service journey to thinking ahead about the future of remote service.
Case study: Munters rolls out IFS remote assistance
In this customer story, learn how Munters, a global leader in energy efficient and sustainable air treatment solutions for demanding industrial applications and agricultural sectors, leveraged the power of IFS Remote Assistance to support both their field and manufacturing operations at a time when Coronavirus was spreading rapidly.
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Factsheet: IFS offers the power of remote assistance
From better utilization of precious resources to reduced truck rolls and lower costs, not to mention a vastly improved customer experience, remote assistance delivers real value almost instantaneously. IFS Remote Assistance is a merged reality tool that will have an impressive, immediate impact on your business.
Transformational Service Management
Service management software to deliver service excellence, optimize workforce efficiency, and grow service revenues.
Gestion des actifs d’entreprise
Gérez la maintenance de vos actifs et optimisez leur performance du début à la fin.
