10 Questions to ask when evaluating your next field workforce planning and scheduling solution

For many companies, service revenue is a key driver for growth. Yet despite this, too often organizations are constrained by the lack of skilled field technicians they can recruit and the complexity of day-to-day planning for field resources, parts and inventory.

The following eleven questions were asked in our recent Webinar, ‘How Electrolux put dynamic scheduling at the core of their quest to customer centricity’ and illustrate considerations we are commonly asked about by teams who are evaluating planning and scheduling solutions. These questions and answers are aimed to help businesses understand the full capabilities of a best-of-breed scheduling solution, help define and scope the specific needs of your business and demonstrate how a leading global brand is taking these capabilities and applying them to their own business.