Customer Stories and Case Studies Associa IFS FSM
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Dunea
IFS Ultimo integrated into IT landscape at Dunea
Dunea, a water management company in the Netherlands, uses dunes as a natural water filter and supplements it with river water from Afgedamde Maas via a pipeline network. They manage and protect the dunes, attracting over a million visitors yearly.
Dunea switched to IFS Ultimo's ERP system for flexible maintenance and management, as their previous system couldn't handle location-based maintenance.
Challenges faced by Dunea
- Reduce 3 different work processes to 1 standard.
- Achieve user acceptance for mobile working.
- Achieve integration with the GIS platform.
Read this customer story to learn how Dunea overcame these challenges.
"We were able to cover more than 80 percent of the user stories within the existing Ultimo applications."
Product Owner at Dunea
About Dunea
Drinking water company Dunea produces 76 million m3 of drinking water annually for 1.3 million customers in the western part of South Holland. Dunea welcome approximately 1 million recreational users to the dunes between Monster and Katwijk every year. Dunea manage this beautiful nature and protect drinking water extraction.
Benefits
- More flexible and better maintenance and management with Ultimo EAM
- Integrations with the Esri GIS platform and Sharepoint for an efficient workflow
- Time savings and better quality through online and offline mobile working
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