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Babcock Customer Story
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Akbar Brothers
Akbar Brothers Customer Story
The world’s leading exporter of tea from Sri Lanka, Akbar Brothers has enjoyed improved productivity, increased employee satisfaction and rapid customer-order fulfilments since first implementing IFS Applications in 2010. Today, the company benefits from a single enterprise system across its diverse operations enabling it to deliver on its customer service promises by its focus on anticipating customer needs.
Behind the scenes of Akbar Brothers’ success is IFS Applications, a robust enterprise software backbone that supports its key and critical business processes, and gives the company improved productivity, increased employee satisfaction and rapid customer-order fulfilments.
Discover more in the free Akbar Brothers complete customer story.
"The confidence we felt with IFS made it a clear choice above its competitors. IFS always delivers."
Director, Akbar Brothers
About Akbar Brothers
Akbar Brothers is a family-owned business established in 1972, with a workforce of over 2,500 employees. The company has marked over 20 years as Sri Lanka’s largest tea exporter, with 2013 shipments topping 50 million kilos worth over LKR 32 billion (approx. US$ 239 million). Akbar Brothers was the first Sri Lankan tea company to be awarded the internationally recognized ISO 9002 and HACCP quality certificates.
Benefits seen using IFS:
- Improved productivity, increased employee satisfaction and rapid customer-order fulfilments
- Single version of the truth contains the data necessary for streamlined compliance with HAACP and other regulations affecting process manufacturers
