Cloud service management software factsheet

Service is a crucial differentiator for many businesses and is often run as a business in itself. But getting it right requires the careful consideration of many moving parts – from contracts, warranties, and SLAs to maintenance planning, resource planning, and more.

Orchestrating all the pieces to deliver consistent, profitable, and compliant services – while meeting various customer SLAs – is a challenge for many service teams.  IFS Cloud Service Management  enables you to:

• Improve crew and technician utilization and productivity 
• Grow service margins
• Improve first-time fix rate
• Improve customer satisfaction 
• Reduce unnecessary travel
• Improve asset uptime and reduce outages

Download the fact sheet to learn more.