Schedule optimization and dispatch in IFS Cloud Service Management

How can you increase technician utilization, deliver to SLAs and deliver to customer expectations? Can you do this at the same time as meeting your business goals like profitability or growth? 

Change is constant, so scheduling should be, too. For true efficiency, and to meet challenging SLAs, you need to balance competing priorities with incoming jobs and traffic, while looking for opportunities to combine jobs and planned maintenance.

Learn how Schedule Optimization and Dispatch in IFS Cloud Service Management provides always-on AI powered scheduling optimization and dispatch to deliver business value including:

• Increasing crew and technician utilization and productivity
• Eliminating the cost of repeat visits
• Balancing asset maintenance, project work and customer service delivery