Michael Ouissi is Group COO for IGT1, the holding entity of IFS and WorkWave and a board member at Thinkproject bringing market and commercial expertise.

In his IGT1 role Michael leads the organizational unit focused on the growth of our acquired companies and the IFS M&A strategies. Under his leadership, the team will enable IFS to scale and grow at pace, while simultaneously driving success in our core business.

Previously IFS COO, Michael held a global role that brought together all of the company’s customer-facing functions in order to deliver to each customer a globally harmonized and superior customer experience from first contact to creating value from their investment in IFS.

Michael is a passionate advocate for customer centricity being the most important differentiator in today’s digital world. Focusing on supporting customers with effective solutions rather than specific products, he is also a believer in change and has built a reputation for enabling customers to use technology to create competitive differentiators and operational efficiencies.

Prior to joining IFS, Michael worked for more than a decade at Software AG, where he was most recently a member of the Group Executive Board responsible for Customer Engagement Excellence. Michael has also held positions as financial controller, regional and global commercial director, head of key account management, and regional managing director.

Michael holds an MBA from Manchester University and an economics degree from the University of Applied Sciences Dortmund.

Michael lives in Frankfurt, Germany with his wife and son. When not spending time with the family, he likes scuba diving and enjoys any sport that involves a ball.