As COO Global Customer Organisation, and a member of the IFS Senior Leadership Team, Cindy Jaudon is responsible for growing the IFS footprint in the world’s largest and most demanding markets.
During her tenure, Cindy has been instrumental in four key IFS acquisitions: WorkWave, a leading provider for the Field Service and Last Mile Delivery in the SMB market; Mxi, a leading provider of maintenance management software for the global aviation industry; Metrix LLC, a best of breed service management supplier and LatinIFS, an IFS reseller in South America. She has also led the IFS Americas team to steady organic growth and achieved unprecedented satisfaction and retention levels in the North American customer base.
Prior to assuming the role of president and CEO,Cindy was the global industry director for IFS’s Industrial Manufacturing and Aerospace and Defense solutions, where she helped IFS assume a dominant position in both sectors. Cindy has more than 25 years of consulting, sales and management experience in the enterprise software market, including a senior executive role with Effective Management Systems, which was purchased by IFS in 1999. She also held positions at several mid-size and Fortune 500 companies, including Mitutoyo, C.N.A. Insurance and Deutz-Allis..
In recent years, IFS’s North America business has been recognized as a Top 50 Best Companies to Watch by The Silicon Review with Cindy at the helm. Cindy has also been named a two-category finalist in the Stevie® Awards for Women in Business: Female Executive of the Year – Business Products – Less Than 2,500 Employees and Woman of the Year – Technology. The Stevie Awards for Women in Business recognize the world’s top female entrepreneurs, executives, employees, and the organizations they run..
Cindy completed her MBA from Benedictine University in 2003 and holds a B.A. in management information systems from North Central College in Naperville, Ill..