Transformational Service Management

Optimize workforce efficiency, grow revenues, and deliver service excellence

IFS has the capabilities and configurability to help optimize your operations and grow your business with new services.

At every customer touchpoint – from contact center and operations, contracts, and parts to final sign off – IFS provides a solution to automate and innovate. Learn how IFS can help you with your service transformation.

Consistently a leader with industry analysts - IFS holds leadership positions in major industry analyst reports including Gartner, IDC, and Forrester, and is a 7-time leader in the Gartner Magic Quadrant for Field Service Management – positioned highest on both Ability to Execute and furthest on.

Completeness of Vision. Your choice: cloud or on-premise - Run IFS Cloud as a service from us, or in a location of your choice including on-premise. Thanks to a containerized architecture, you get the same software supported by the same experience in both choices. And best of all, should your needs change you’re able to easily move between deployment models.

Integrate to your CRM of choice - IFS understands that service excellence requires a single source of data and provides simple integration to multiple CRM systems.

Download the brochure to learn more