In Today’s Fast-Paced Telco Landscape, How Does Your Organization Measure Up?
To stay competitive, telecom providers must optimize every aspect of field service—meeting rising customer demands, strict SLAs, 5G expansion, and sustainability goals. Top performers are setting new benchmarks in First-Time Fix Rates, Resolution Time, and Time Between Visits. This report shows where you stand—and how to elevate your performance.
Why Download this report?
- Benchmark your performance: Compare your field service metrics—like First-Time Fix Rates and Resolution Time—against top telecom performers.
- Learn from industry leaders: See how companies like Proximus Group cut travel time by 30% and improved SLA adherence by 39% with AI-powered optimization. -
- Uncover proven strategies: Explore how predictive maintenance, smarter workforce planning, and real-time scheduling help telcos meet complex service demands.
- Achieve sustainability goals: Discover how telecoms are using IFS solutions to reduce carbon emissions and align with net zero targets.
This comprehensive report goes beyond theory, equipping you with data-backed insights and proven strategies to optimize your field service operations with real-time, AI-powered precision. Download now to benchmark your performance and discover how to take your service delivery from good to world-class.

