From a shortage of skilled field techs, to reducing operational costs, meeting rising customer expectations and providing new differentiated outcomes-based contracts. Leading businesses need to think carefully about how they manage their field service operations and the type of technology they invest in.
Discover:
- How real-time scheduling optimization can delight customers whilst reducing operational costs
- What Customer self-service options makes most sense
- How to transform your First-Time fix Rates
- How to manage a Contingent Workforce
- What benefits remote service can bring.
Download this eBook to learn how service providers are facing up to the challenge.
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