Reverse Logistics & Returns Management Software Solutions
Manage returns and reverse logistics to maximize efficiency and save money.
Managing returns and reverse logistics for repairs and warranty claims demands efficiency to deliver great customer service. The increase in refurbishment and recycling will increase volumes and the need to control costs.
Baxi transformiert die Kundenerfahrung mit einem Omni-Channel-Agent-Desktop.
Eine verbesserte Kundenerfahrung im Contactcenter und eine Effizienzsteigerung der Agenten um 20 % mit der leistungsfähigen Customer Engagement Software von IFS.
Reverse logistics software reduces costs and controls returns
To please customers, reduce costs, shorten repair turnarounds, and increase efficiency, your business, customers, and third-party repair vendors need to effectively manage and track items and receive alerts during the often complex repair process.
IFS recognized as the only 2024 Customer's Choice for Field Service Management in Gartner Peer Insights Report
This distinction is a recognition of vendors in this market based on feedback and ratings from verified end users of our product. Overall, IFS reviewers gave us a 4.6 out of 5, with 88% saying they would recommend our product.
Reverse logistics and repair for the circular economy
Watch this engaging presentation to learn how IFS reverse logistics helps Spencer Technologies streamline service offering and create new business opportunities.
Managing returns is complex yet potentially profitable
For happier customers and greater profitability, you need high quality return processes and third-party servicing – from return material authorizations (RMA) to routing, receiving, repairing, refurbishing, warranties, packaging, shipping and billing.
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Transformational Service Management
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Enterprise Asset Management
Solutions for your Industry
Energie- und Versorgungssektor
Eine Servicemanagementlösung mit Fokus auf Vermögenswerte, Projekte und Außendienstmitarbeiter zur Verbesserung der Compliance, Profitabilität und Kundenzufriedenheit.
Fertigungsindustrie
Erstklassige Servicemanagement-Software für Servitization und ein ergebnisorientiertes Geschäftswachstum.
Dienstleistungsindustrie
Eine Software, die Dienstleistungsunternehmen bei der digitalen Transformation hilft, um einen ergebnisbasierten Service zu bieten und Kundenzufriedenheit zu generieren.
Telekommunikation
Eine branchenführende Servicemanagement-Applikation für jegliche Kombination aus Service, Projekten und Vermögenswerten, die sich mit dem gesamten Service-Lebenszyklus befasst.
