Kubota

Service management from IFS has allowed agricultural machinery manufacturer Kubota Corporation to track the lifecycle of assets in the field, increasing maintenance and inspection efficiency and enabling innovative predictive service packages through the analysis of historic data.

Established in 1890 as a manufacturer of metal casting products, Kubota has since broadened its product lines to include cast-iron water pipes, industrial engines, and construction machinery. With global manufacturing and development facilities, the company retails in more than 120 countries, making 68% of its annual sales outside Japan.

Using IFS, in 2021 the Division achieved a 7% year-on-year increase in service revenues at the height of the COVID-19 pandemic. By using the solution to visualize farming machine maintenance histories, the company has developed innovative maintenance packages for farmers identified to have high machine-failure risks.