Proactive services: the services business growth model

Servitization helps B2B manufacturers grow profitable and sustainable revenue streams by evolving from product-related services to customer-business related services. But exactly how does it impact their financial performance? What challenges will they face during this evolution and how can they navigate them effectively? IFS partnered with consulting firm Noventum to survey 120 industrial machinery, equipment and medical device manufacturers to find out.

In this report, we highlight key findings which examine the evolution of service revenues using the Service Business Growth Model™️.

Read the Benchmark Report now to learn:

• Why proactive services are the highest drivers of growth

• How B2B manufacturers can evolve from reactive to preventative and predictive service

• How can manufacturers improve value for end customers by helping them with process and business optimization, ultimately becoming partners in their digital eco-system