Service Industry Software

Accelerate growth and deliver innovation in your service business  

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From a shortage of skilled techs to rising customer expectations, the pressure on service providers has never been greater. With IFS, you have all the service management technology you need to innovate your business and gain the competitive edge. 

  • Managed Services 
  • Property & Facilities Services
  • Retail Aftermarket Services 
  • Transportation & Logistics
  • Testing Inspection Certification (TIC)

Transforming Managed Services

Your customers need their managed services provider to evolve past break/fix support to deliver innovative services and meet the most demanding SLAs. Discover what IFS can do to transform your service business.

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Take control of your field workforce

33% increase in technician productivity and over 60% increase in SLA compliance – with IFS you have all the tools to innovate your service contracts and reduce your operational costs.

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Retail aftermarket service

Deliver a seamless experience and streamline operations with service management returns and repairs.

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Transportation & Logistics

Drive productivity, deliver on SLAs and accelerate your service business to outcome-based success.

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Transforming a complex workforce

TIC organizations have unique challenges carrying out work within a complex, reactive environment. See how IFS technology can play a vital role in increasing efficiencies while driving down costs.

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Your Guide to a Successful IFS Service Management Implementation

With every customer implementation, we welcome a new member to the IFS family. Working together, we help you reduce risk, cost, and time while optimizing outcomes and achieving the KPIs that matter most to your business.

IFS is positioned in the Leaders Category in the IDC MarketScape for FSM

We are proud to retain our position in the Leaders Category of the IDC MarketScape: Worldwide Field Service Management Applications 2023-2024 Vendor Assessment.

Within the report IDC highlight IFS’ strengths in AI powered Planning and Scheduling Optimization and our multi-focused field service offering that can meet the needs of resource, customer, outcome, project, and asset-centric environments.

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Solutions and capabilities for service industries

  • Service Management for Service Industries
  • ERP for Service Industries
  • EAM for Service Industries

Get in touch