From optimized workforce scheduling and data-driven workflows to remote assistance, predictive maintenance, and servitization – a complete TIC software solution for organizations to slash operational costs and transform the client experience.
Managing a unique and complex workforce
IFS helps you manage large workforces – including subcontractors – with insight into individual skill sets, optimizing scheduling, planning, and routing processes, and providing data-driven workflows and document management solutions.
Integrate subcontractors into your existing service model
Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them. IFS helps you integrate them into your existing service model to ensure customer commitments are met.
IFS Customer Interview with TÜV Nord; leading providers of Testing Inspection Certification services
By integrating AI-driven predictive analytics and service management software, TÜV NORD aims to optimize route and deployment planning, improve resource efficiency, and reduce its environmental impact. With IFS's AI-powered PSO solution, processes will be automated more efficiently, enabling real-time monitoring to minimize downtime and enhance SLAs. By embedding AI-driven analytics, TÜV NORD seeks to proactively reduce its environmental footprint while maximizing business efficiencies.
Here’s what customers are saying
Property management company Associa has leveraged cloud technology to improve efficiency and work order management for its mobile service force.
Smart Care uses IFS to scale up and deliver exceptional service. See how IFS has empowered Smart Care to reinvent their service business.
IFS improves field efficiency and enables Anticimex to grow with IoT-enabled services.
TÜV NORD chooses IFS Cloud Service Management with PSO to enhance route and deployment planning to drive digitalization and sustainability.