For forward-thinking service organizations, IFS Cloud ERP enables your digital transformation, supporting the transition to an outcome-based service model, resulting in a superior customer experience, increased loyalty, and class-leading customer retention.
The only Service-Centric ERP Solution for Service Industries
IFS Cloud uniquely encompasses best-in-class ERP, EAM, and FSM on a single platform, allowing you to accelerate your digital capabilities and provide end-to-end service management solutions for your service organization, ultimately, giving you optimum control across the complete service lifecycle.
Service Industry specific ERP that drives your competitive advantage
Service is in your DNA, so why shouldn't it be at the heart of your business platform? Only IFS provides best-in-class service capabilities such as request management, multi-level SLA contracts, and workforce optimization alongside CRM, HCM, global financials, and procurement, providing a holistic approach and increased value.
7 Time Gartner Magic Quadrant Leader for Field Service Management
IFS was named a Leader in the 2022 Gartner®️ Magic Quadrant™️ for Field Service Management and placed highest for Ability to Execute and furthest for Completeness of Vision. This strengthens IFS’ position as a global player satisfying the many complex service needs of multi-national service organizations.
Here’s what customers are saying
Anticimex uses IFS Business Connector to exploit the potential of IoT
Smart Care achieves 86% service technician resource utilization
Learn how Spencer has capitalized on the easy implementation of IFS to expand its services, win new contracts, and increase revenue
Service organizations across the globe are painstakingly aware that the historical break/fix service model is no longer satisfying customers. Rather, customers are demanding outcomes – uptime, peace of mind, and results.
Planning and scheduling optimization in service industries
If first-time fix rates, achieving SLAs and utilization of technicians, resources and parts are important priorities for your business, then you should consider downloading this infographic that explains how IFS Cloud can assist.