Contract Administration improves customer experience with IFS.
Contract Administration, a Polish-based company specializing in the outsourcing of HR and payroll administration, implemented IFS to streamline its customer service processes.
Contract Administration needed an economical and effective, highly agile and advanced ERP system.
Before it implemented IFS, Contract Administration used an ERP solution from a different supplier.
The company decided to implement a new ERP system to regain control over its processes and to be agile enough to adjust its services to the diversified requirements of its clients.
“The system is very flexible and is highly configurable. Users appreciate the advantages of the user-friendly and intuitive interface."
Group IT Director
About Contract Administration
Contract Administration is one of the leading Central European companies providing outsourcing services for payroll and HR administration. In four offices in Poland and three offices abroad, the company employs over 200 specialists in the field of HR and payroll outsourcing.
Benefits seen using IFS:
- Greater operational agility
- Higher work efficiency
- Ability to provide advanced services
- Easy and effective cooperation with clients
- Lower system maintenance costs