New advancements like the metaverse, 5G and 6G, fiber optic, AI and more, will help Communication Service Providers (CSPs), media and mobile entertainment companies to differentiate themselves in a disrupted market and create new revenue streams … but only if they update legacy systems to improve both the UX and CX.
Read the State of Service in Telecommunications 2023 report to learn:
- The top nine challenges for mobile, media and technology providers
- The biggest trends today—from openRAN to AI and machine learning
- The top ten ranked service management solutions that CSPs plan to adopt this year, including scheduling optimization, wearables, chatbots and more
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