Design your service business to gain the competitive edge

Now more than ever Service Providers are pressured from all sides.

From a shortage of skilled field techs, to reducing operational costs, meeting rising customer expectations and providing new differentiated outcomes-based contracts. Leading businesses need to think carefully about how they manage their field service operations and the type of technology they invest in.

Discover:

• How real-time scheduling optimization can delight customers whilst reducing operational costs
• What Customer self-service options makes most sense
• How to transform your First-Time fix Rates
• How to manage a Contingent Workforce
• What benefits remote service can bring.

Download this eBook to learn how service providers are facing up to the challenge.