You can completely reimagine how you conduct business with the ability for any of your employees to be anywhere instantly. Two users can collaborate and interact in real-time, freezing images, using hand gestures, and even adding real objects into the merged reality environment.
With Remote Assistance, employees can provide real-time, immersive support to customers. Experienced technicians can remain in the back office, training and coaching multiple younger techs in the field. Team members within the company can quickly and easily collaborate.
In the fact sheet we touch upon the value of IFS Remote Assistance, covering the following topics:
- Customer self-service
- Remote diagnosis
- Better utilization of your valuable resources
- Faster onboarding of new talent
- Knowledge repository
To find out more information surrounding the benefits of Remote Assistance, download our fact sheet.
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