Customer Relationship Management (CRM) software for enterprise
Build better relationships with customer relationship management software infused with intelligent automation and real-time insights from IFS.ai.
IFS Cloud’s CRM capabilities help drive business growth. Engage customers and prospects across the entire relationship lifecycle, all from within IFS ERP solution, supported by AI-powered tools that surface smarter insights and streamline key touchpoints.
Boost Customer Satisfaction
Enhance communication with prospects and customers from an initial touch point to retention and satisfaction. Unify your sales and marketing efforts with intelligent lead capture and nurturing, empowering your teams to deliver consistent, high-impact customer experiences. Enhanced with AI-driven copilots, your teams benefit from intelligent assistance throughout the sales cycle, helping reduce errors, improve accuracy, and speed up response times.
Enhance pipeline visibility
Empower your sales teams with deeper visibility into leads, opportunities, and conversion paths. With enriched analytics and predictive guidance from embedded AI, teams can identify high-value prospects, prioritize efforts, and craft more effective sales strategies. AI summarization and decision support help transform complex data into actionable insights, giving your organization the agility to make faster, more informed decisions.
Drive Sales Forecasting Accuracy
Improve sales forecasting accuracy with intelligent opportunity scoring that helps your teams focus on the right deals at the right time. AI-powered insights support more precise targeting, while giving sales managers clear visibility into pipeline health and ongoing activity, enabling smarter decisions at every stage of the sales cycle.
Elevate Sales and Marketing Alignment
Maximize the impact of your marketing campaigns with intelligent tools that keep your brand, products, and services top-of-mind. Engage prospects and customers through targeted, data-driven outreach that fuels your funnel and builds stronger, longer-lasting relationships. Unify sales and marketing with shared visibility into lead scoring and engagement, ensuring seamless handoffs and more effective follow-through.
IFS Cloud
IFS Cloud drives business efficiency and maximizes profitable revenue streams on a single platform that addresses the full asset, project, and service lifecycles.
Cloud Platform
Access Service Management, Enterprise Resource Planning and Enterprise Asset Management solutions all under a single platform that brings life to your business.
