Run your business with built-in intelligence

Innovation That’s Built In—And Built for Results

IFS Cloud turns emerging technologies into practical advantage—embedded as application services you can use across your operations, from day one. No bolt-ons, no complex integrations. Just innovation that scales with your business and delivers real outcomes.

AI & Machine Learning—Built In and Explainable

Automate decisions and surface insights with prebuilt models embedded across the platform. From predicting demand to scoring leads and identifying anomalies, IFS.ai adapts to your data. It delivers measurable gains for global businesses—like a 75% increase in sales accuracy with business opportunity prediction and 50% boost in service productivity with IFS.ai Copilot for Service

Process Automation—Low Code, High Impact

Visually design and deploy automation with our low-code Workflow Designer. Embedded in the platform. Automate manual tasks and streamline workflows across departments to reduce errors, save time, and improve consistency—from approvals to data entry to customer communications.

Remote Assistance—Augmented Collaboration at Scale

• Provide real-time expert support through Augmented Reality (AR) video calls. IFS Remote Assistance is ideal for field service, maintenance, inspections, and training—helping you increased first time fix rates and reduce travel costs, while supporting sustainability and scaling expertise across your business.

IoT That Drives Asset Action

• Connect sensor asset data to real-time business logic. Trigger workflows, alerts, and predictive maintenance based on live data from connected assets—integrated directly into your core business processes.

Innovation Consistent Across the Platform

• All AI, ML, automation, and AR capabilities are delivered as reusable services within IFS Cloud. This ensures consistency, simplifies extension via open APIs, and eliminates the cost and complexity of stitching together disparate tools.

IFS Cloud isn’t generic software with an industry label. It’s built from the ground up for the complex, regulated, service- and asset-intensive industries we’ve served for decades. Our deep domain expertise is embedded in every module, workflow, and dashboard—so you get faster time to value and a platform that fits how your business actually runs.

• Industry-specific boosters: Get up and running faster with preconfigured processes, dashboards, reports, and lobbies tailored to your industry and role.
  
  
• Real-world innovation, ready to use: Apply advanced technology—like AI, and automation—in real business scenarios, from predictive maintenance to field service and production planning.
  
  
• Modular and adaptable: Whether you need targeted improvements or full digital transformation, IFS Cloud grows with you. Start with what you need, and expand to keep pace with industry moves and shifts.
  
  
• Designed for Moments of Service: From supply chain to aftersales, IFS Cloud brings together your operations to deliver the outcomes that matter most to your customers—seamlessly.

True enterprise transformation demands more than great software. It requires a great experience, from implementation to innovation. IFS Cloud combines a user-first interface with a lifecycle platform designed to reduce cost, accelerate adoption, and help you stay in control as your business evolves.

User Experience That Works Like People Do

IFS Cloud delivers a seamless experience for users across functions, roles, and devices. It’s built to handle the complexity of large enterprise environments, while remaining as intuitive as the consumer apps people use every day.

• Intelligent, role-based experiences
  • IFS Home – Your personalized, AI-powered launchpad in IFS Cloud. Surface insights, track priorities, and act fast—all from a configurable dashboard that includes IFS.ai Copilot for instant guidance.
  • IFS.ai Copilot – Embedded AI that helps users generate insights, automate actions, and make smarter decisions—in real time and in the flow of work.
  • Lobbies – Role- and industry-specific dashboards that keep critical KPIs and workflows front and center to drive productivity.
    
    
• Consistent and configurable design
  • Responsive, browser-based UX – Navigate seamlessly across desktop and mobile through a unified, modern interface.
  • Branded and personalized – Tailor the experience to your business, users, and brand—with full control over layout, theming, and focus.
    
    
• Work anywhere, with the tools you already use
  • Mobile & offline capability – Native mobile apps for maintenance, approvals, and more—usable even without connectivity.
  • Office add-ins – Access IFS functionality directly from Outlook and Excel, without switching context.

Lifecycle Experience That Drives Long-Term Value

IFS Cloud is more than an application—it’s a platform built to evolve with your business. From onboarding to optimization, we support your journey through a structured lifecycle model and embedded tools that reduce risk, increase visibility, and accelerate value.

• Explore, Define, Build, Use - A proven, framework that helps you implement confidently, scale with agility, and continuously realize value.
  
  
• Studios that accelerate progress - Self-service tools help reduce time to value and improve decision-making. Examples of our Studios include:
  • Build Studio – Simplify how you manage and adopt updates and releases.
  • Insight Studio – Track usage, cloud metrics, and performance data.
    
    
• Unified access and control – Manage configuration, deployment, support, and optimization from one place—whether led by your team or delivered in partnership with IFS.
  
  
• Lower TCO, faster value – Simplify operations, reduce the cost of change, and avoid complex upgrade cycles—all while continuously evolving your solution.

IFS Cloud is open by design—making it easy to integrate, extend, and build around your existing ecosystem.

• Out-of-the-box extensibility – Use low-code tools to tailor your solution or build new task apps.
• Standards-based APIs – Everything in IFS Cloud is accessible via open REST APIs for secure, scalable integration.
• Machine learning ready – Easily extract operational data to power custom ML models or analytics pipelines.

IFS Cloud is built for the cloud—but not limited by it. Whether you choose to run in the IFS-managed cloud or in your own environment, you get the exact same capabilities, experience, and innovation—no compromises, no forced upgrade schedules.

• Flexible deployment options - Choose between full-service cloud or customer-managed deployment in your preferred environment—including on-premise, private cloud, or sovereign-hosted setups.
• Seamless portability - Move between deployment models as your business or regulatory needs change—without reimplementation or data loss.
• Consistent experience everywhere - Whichever model you choose, you get the same product, same updates, and the same future-proof architecture—designed to protect against lock-in and support evolving data residency requirements.

IFS Cloud is designed to keep your software evergreen—with regular updates that deliver innovation without disruption. Stay secure, stay current, and stay in control, without the cost and risk of traditional upgrades.

• Evergreen by design - With twice-yearly feature releases and monthly service updates, IFS Cloud ensures you always have access to the latest capabilities—without reimplementation or unplanned downtime.
• Security built in - Monthly updates deliver critical fixes and patches to keep your software protected—reducing risk from outdated or unpatched systems.
• Flexible feature adoption - Choose when to apply new functionality. While security updates are automatic, you decide when to deploy feature releases to fit your business schedule.
• Continuous innovation, minimal disruption - Smaller, more frequent updates reduce the impact on your teams—eliminating the pain of multi-year upgrade cycles.
• Your solution, your way - Whether managed by your team, IFS, or a trusted IFS partner, you stay in control of how your solution is deployed, maintained, and evolved.