Testing Inspection Certification (TIC)

Take control of your field workforce with IFS Service Management

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From optimized workforce scheduling and data-driven workflows to remote assistance, predictive maintenance, and servitization – a complete TIC software solution for organizations to slash operational costs and transform the client experience.

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Managing a unique and complex workforce

IFS helps you manage large workforces – including subcontractors – with insight into individual skill sets, optimizing scheduling, planning, and routing processes, and providing data-driven workflows and document management solutions.

Integrate subcontractors into your existing service model

Subcontractors play a vital role in supplementing the service workforce, with an average of 44% of workforce spend going to them. IFS helps you integrate them into your existing service model to ensure customer commitments are met.

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IFS Customer Interview with TÜV Nord; leading providers of Testing Inspection Certification services

By integrating AI-driven predictive analytics and service management software, TÜV NORD aims to optimize route and deployment planning, improve resource efficiency, and reduce its environmental impact. With IFS's AI-powered PSO solution, processes will be automated more efficiently, enabling real-time monitoring to minimize downtime and enhance SLAs. By embedding AI-driven analytics, TÜV NORD seeks to proactively reduce its environmental footprint while maximizing business efficiencies.

 

Here’s what customers are saying

Supporting Assets

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Learn why IFS is a leader in the Gartner MQ for the 7th consecutive year and what that can mean for your business.
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13 Apr 2022 Brochure
Is your current system helping deliver exceptional service to your customers? Get the SM Buyer’s Guide.
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Download the latest analyst reports to see what Gartner and IDC say about IFS and to learn how to maximize your service operations

Solutions for the Testing, Inspection and Certification (TIC) industry

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